Location: City of Kawartha Lakes, Ontario
Partners:
City of Kawartha Lakes, Enbridge Gas, NRCan, and local contractors
Summary:
A collaborative effort to upgrade public housing energy efficiency through incentives and rebates funded by Enbridge and federal grants, with implementation by local tradespeople.
Impact:
Lower energy costs for low-income residents, job creation, and environmental benefits.
Project:
Energy-efficient upgrades to social housing
Overview:
Retrofitting public housing with modern energy-efficient technologies to reduce utility costs and emissions.
Participants & Stakeholders:
Public Sector: City of Kawartha Lakes
Private Sector: Enbridge Gas (utility rebates), local contractors (HVAC, insulation, electrical)
Federal Agencies: Natural Resources Canada (funding, technical standards)
Leadership: Municipal housing authority and energy program officers
Consulting Vendors: Energy auditors, retrofit engineers
Value Contributions:
City: Tenant engagement, oversight
Enbridge/NRCan: Technical support, incentives
Contractors: Physical implementation
Consultants: Energy savings analysis and project validation
Goal:
Improve energy efficiency and comfort in municipal housing
Roadmap & Results:
Discovery & Design-
Success Factor: Energy audits conducted for 100+ aging units
Planning & Configuration-
Result: $2.5M project leveraging Enbridge rebates and NRCan grants
Pilot & Test-
Result: Demonstrated 25–30% reduction in utility costs in pilot units
Execution-
Result: 280+ housing units retrofitted with LED, insulation, HVAC upgrades
Governance & Innovation-
Impact: 20% increase in tenant satisfaction; estimated 12-year ROI
Four value framework lenses:
B2B (Business-to-Business): Value created between private sector actors.
B2C (Business-to-Consumer): Value created from businesses or service providers to individual citizens.
G2B (Government-to-Business): Value delivered from public sector to business ecosystems.
G2C (Government-to-Citizen): Value delivered directly to citizens by government programs or PPPs.
B2B:
Local trades and retrofit vendors gained predictable contracts and workforce development opportunities.
Enbridge and NRCan supported ecosystem activation through incentives.
B2C:
Tenants benefited from better indoor air quality, thermal comfort, and lower bills.
G2B:
Government enabled housing asset life extension, reducing capital costs.
Training and vendor programs supported by municipal procurement policies.
G2C:
Low-income families directly received more livable and sustainable housing.
Long-term energy savings translated into more disposable income.
Value Framework Dimensions:
Economic Value (EV):
25–30% reduction in energy bills; capital asset preservation.
Functional Value (FV):
24/7 mobile health access, chronic condition monitoring.Better insulation, lighting, and climate control.
Experiential Value (XV):
Improved resident comfort, reduced energy stress.
Social/Public Value (SV):
Support for vulnerable populations; climate action goals.
Strategic/Ecosystem Value (ESV):
Created skilled retrofit ecosystem with local labor.
Business Architecture
Flourishing Principles
Ecosystem
Optimization
Multi Stakeholder
Values
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